Last Updated: 29 October, 2025
At Shordrdhep, we understand that circumstances can change. Our cancellation and refund policy is designed to be fair to both our students and our academy and aligns with relevant UK consumer legislation, including the Consumer Rights Act 2015. Please review the following policy carefully before enrolling in any of our courses.
For our scheduled in-studio and live online courses, the following refund policy applies:
| Timing of Cancellation | Refund Amount |
|---|---|
| More than 30 days before course start date | 100% refund minus a £50 GBP administration fee |
| 15-30 days before course start date | 75% refund or credit toward a future course |
| 7-14 days before course start date | 50% refund or credit toward a future course |
| Less than 7 days before course start date | No refund, but may receive a 50% credit toward a future course |
| After course has started | No refund or credit |
If you are unable to attend a course, you may transfer your enrolment to another person at no additional cost, provided they meet the course prerequisites. Please notify us of any transfer at least 7 days before the course start date.
If you need to reschedule your attendance to a future offering of the same course, the following fees apply:
Rescheduling is subject to availability in future courses.
For our self-paced online courses, the following refund policy applies:
Self-paced online courses typically provide access to course materials for 6 months from the date of enrolment, unless otherwise specified in the course description. Access may be extended for an additional fee.
We reserve the right to cancel or reschedule a course due to low enrolment, tutor illness, or other unforeseen circumstances. If we cancel a course, you will be offered the following options:
We will make every effort to notify you of any cancellations at least 7 days prior to the course start date. However, for circumstances beyond our control, notice may be given at any time prior to the course.
Shordrdhep is not responsible for any travel, accommodation, or other expenses incurred as a result of a course cancellation. We recommend purchasing travel insurance if you are traveling to attend our courses.
If you have enrolled in a course using a payment plan or instalment option, you are obligated to complete all payments as agreed, regardless of whether you continue to participate in or complete the course.
Failure to make scheduled payments may result in:
If you wish to cancel your enrolment in a course for which you are on a payment plan, the standard cancellation policy applies to any payments already made. You will remain responsible for any remaining payments unless a cancellation is approved under the terms of this policy.
We understand that serious and unexpected circumstances may prevent you from attending a course. In cases of serious illness, injury, or bereavement, we may offer special consideration regarding refunds or credits. Supporting documentation (such as a medical certificate) may be required.
Requests for special consideration should be made in writing to info@shordrdhep.world and will be assessed on a case-by-case basis.
To request a refund or discuss cancellation options, please contact our team:
Please include your name, contact information, the course you're enrolled in, and the reason for your refund request. All refund requests must be submitted in writing.
Approved refunds will be processed using the original payment method within 10 business days of approval. Please note that credit card refunds may take an additional 2-5 business days to appear on your statement, depending on your financial institution.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website and will apply to all enrolments made after the posting date. The policy in effect at the time of your enrolment will be the policy applied to your specific enrolment.
If you have any questions about this Return Policy, please contact us:
Shordrdhep
17 Sheep Ln, London E8 3FA, United Kingdom
Phone: +442082263775
Email: info@shordrdhep.world